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Boost conversions 33% with 1 word

This post is sponsored by Northbeam

This Week’s Brainy Best At-A-Glance

Read time 2.5 minutes

🧠 Bite: Increasing conversions by 33% with one word

🤓 Breakdown: The emotion 2x more powerful than pleasure

📖 Read: Get the latest marketing research in your hands

💡 Spotlight: 9 ways to write attention-grabbing hooks

Brainy BITE 🧠

What’s the difference between getting somebody to say “yes” to your request 60% of the time versus 93% of the time?

Sometimes it’s just one word. Because.

According to Psychology Today, a 1978 Harvard study found that 60% of people waiting in line said yes when asked, “Excuse me, I have 5 pages. May I use the Xerox machine?”

The surprising part? 93% of people let someone cut them in line when asked, “Excuse me, I have 5 pages. May I use the Xerox machine because I have to make copies?”

Yep, that tiny change drove a 33% increase in conversions.

Tweet this brainy tip >

Northbeam’s first-party data pixel gives you the most accurate ad attribution money can buy.

👇 Here’s what you can do with Northbeam:

🔬 Track CAC and ROAS by custom attributes like funnel stage, specific influencers, or hook tactic (even across different channels)

💰 Attribute revenue to every marketing touchpoint more accurately than any other platform (our customers say so)

👩‍🔬 Scale your ad experiments faster without having to rely on platform results (or learning phases)

Brainy Breakdown 🤓

Humans hate losing.

That’s because (😉) the emotion that comes with loss feels 2x more powerful than the one from gain.

You can get more attention on your ads by speaking to your audience’s fear of losing.

Instead of saying, “Keep more of your customers” in their Facebooks ad copy…

ProfitWell says: “Sick of losing customers to cancellations?”

SnackMagic - Temptation Bundling - Customer Camp - Why We Buy

By highlighting potential losses first and then following up with a gain-focused call-to-action, ProfitWell covers their bases and (likely) earns more clicks.

Brainy principles used: Loss Aversion and Negativity Bias

Brainy Resource 📖

Sponsored by Ariyh

You probably don’t have time to study 100s of the latest scientific papers in marketing. So you under-optimize, and leave money on the table.

An ex-Googler was sick of this, so he created Ariyh: Academic Research In Your Hands.

Ariyh comes right to your inbox with 3-min practical marketing recommendations from the latest science. Not opinions.

Subscribe for free to join 16,000+ evidence-based marketers.

Here’s an example of what you’ll get with Ariyh every week:

SnackMagic - Temptation Bundling - Customer Camp - Why We Buy

Brainy Spotlight 💡

What’s the #1 storytelling rule of all time?

You have to start with a hook.

If you don’t draw readers in…you’ll lose them to the next stimulus that flickers across their screen.

What defines a great hook?

Neal O’Grady, Why We Buy reader and our partner in the Un-Ignorable Challenge, explains the 9 ways to write attention-grabbing hooks.

SnackMagic - Temptation Bundling - Customer Camp - Why We Buy

Read the other 8 strategies for writing a compelling hook here. (You’ll also get 2 examples per hook from some of your favorite internet celebs).

Want a chance to get featured in front of 40,000+ marketers and founders for free? Tweet me with a brainy campaign you’ve implemented and what results it led to. You just might see yourself in the next issue of Brainy Best.

If you learned something useful, would you share the newsletter with a friend? You can even  earn cool prizes  👀 for referring new readers to Why We Buy.

If you have an idea for a future issue, send ’em my way. 

Until next time, happy selling. 

Pssssttt…

 

Wanna really get inside your buyer’s head?

There are a few ways I can help:

  1. Get explosive clarity about what works with buyers by learning how to conduct 1:1 Clarity Calls
  2. Learn how to mine online reviews from real buyers to generate ideas and copy that converts 
  3. Book a 1:1 strategy call with Katelyn and get the answers you need to get unstuck and move forward with confidence
  4. Apply to sponsor an upcoming issue of Why We Buy (next opening in March)

Thank you to our featured sponsors

Written By Katelyn

Katelyn Bourgoin is the CEO of Customer Camp, a 4X founder, and a cheese lover. She lives by a simple mantra: whoever gets closer to the customer wins.

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Wanna get the buyer insights you need from key stakeholders (and look like a boss)? Our new Stakeholder Mining Kick-off Session training is coming soon. Join the waitlist to get first dibs.

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