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Research can be a pain in the arse… but it works

Let us do the grunt work while you get the glory

Our awesome clients

Katelyn’s research and insights transformed how we communicate with our audience and clients. Perhaps more importantly the work has brought our various teams and departments closer together with a common language and goal. Change is hard but with market insights that make sense, it is very doable. 

Mark Lever

President & CEO, SaltWire Network

Uncover the missing insights you need to grow 2-3X faster

Companies that invest in ongoing customer research grow 2-3X faster. Yet studies show that only 3 out of 10 teams do it regularly — crazy, right?

Many teams know they should be talking to more customers. Yet they’re constantly challenged with who to talk to, what questions to ask, how to analyze the data they gather, and how to share what they learn with their teams.

WE CAN HELP.

At Customer Camp, we don’t just do research. We find the answers you need to move faster and avoid costly mistakes.

How We Help

Ok. So you want to stop guessing… and start growing. If you’re ready to start learning from customers—and you want to leapfrog the awkward conversations and missteps—we’ve got three ways we can help…

Learn to D.I.Y.

Clarity Call Cheatsheets

For just $129

We Do It With You

Mini Research Sprint

Starting at $1350

We Do It For You

Custom Research Sprints

Starting at $8500

Learn to D.I.Y.

Skip the guesswork and start learning from customers

We’re firm believers that customer discovery interviews are the best way to learn why people buy.

We created our Clarity Call Cheatsheets to help you get the answers you need, fast. Learn how customers interviews can help you to take your marketing from “meh” to “f*ck yeah!” and see results in real dollars.

For just $129

Wanna learn more?

Checkout our Clarity Call Cheatsheets today

Mini Research Sprint

Are you doing the same thing over and over and expecting different results?

If your marketing feels stuck on repeat, the “gurus” don’t have the answers you need. Your customers do.

Each customer’s buying journey contains priceless intel that, when expertly extracted, can help you to perfect your messaging, discover untapped growth opportunities, and just generally market smarter.

You know customer interviews can yield powerful insights… but you just keep putting it off

There never seems to be enough time. Plus you’re not the kind of person who just “wings it.” If you’re going to invest in in-depth customer research, you wanna do it right.

Before you pick up the phone and embarrass yourself or annoy your customer, you need to be sure that you’re talking to the right people, asking the right questions, and know how to get answers that can actually help you move the needle.

Let us guide you through the Customer Discovery process

Our Done-With-You Mini Research Sprint is perfect for people who want to hone their customer interview skills and learn how to get unbiased answers by working with a Pro before going solo.

 

How It Works

R

You’re paired with an experienced Customer Discovery Pro who guides you through the interview process step-by-step

R

Together, you and the Pro will interview three actual customers—the Pro will lead the first two interviews so you can see how it works firsthand and you’ll jump in to lead the third interview once you're feeling comfortable

R

After each interview, you and the Pro will summarize key learnings and extract actionable insights that can guide your marketing (aka. Holy Sh*t Insights).

We’ll uncover juicy insights you can action right away

Our Customer Discovery Pros are also experienced Marketers. That means that we’ll bring fresh perspective and help you spot growth opportunities you may otherwise miss.

After just three interviews you’ll have juicy insights to action right away, a step-by-step process to use going forward if you feel stuck, and a badass new skill you can transfer to future team members.

You’ll have wayyyyy more confidence in your message and marketing plan because it’s backed by real customer insight (and not the hottest trend du jour).

Plus your customers will be hella impressed that you’re so committed to creating an awesome experience that you brought in the Pros.

Only 5 spots remain at the introductory price

Our Mini Research Sprint is designed for a specific type of business. Apply today to see if you’re a fit.

Starting at $1350

Ready to get started?

Complete our quick questionnaire to see if your business is a fit for our Done-With-You Mini Research Sprint.

Custom Research Projects

Get the specific answers needed to solve your most urgent business problems

Let our expert Market Researchers find the answers you need while you stay focused on the day-to-day. We use a combination of research methods to help you to overcome a specific business challenge. 

Research Sprints

We can focus on one specific outcome or tackle a few challenges at once. Each project is customized to meet your needs.

Identify Your Best Customers

Stop chasing the wrong people. We’ll help you to figure out which customer segments to prioritize (and who to ignore)

Fix Your Message

Are you tired of being ignored? We’ll help you to use your customer’s own words to get more traffic and drive more sales.

Prioritize Marketing Efforts

When it comes to marketing, the options are endless. We’ll help you to better understand your customer’s buying journey so you know where to invest.

Stop Losing Customers

Every lost customer is a learning opportunity. Our researchers will investigate to figure out why people leave so you can fix it.

Starting at $8500

Ready to learn more?

We’re currently not accepting new clients for this service until October 2021. If you’re in no rush, please email us to book a free 30-min consult to learn more about this service. We’ll be accepting new applicants in September. 

Learn to D.I.Y.

Clarity Call Cheatsheets

For just $129

We Do It With You

Mini Research Sprint

Starting at $1350

We Do It For You

Custom Research Sprints

Starting at $8500

Learn to D.I.Y.

Skip the guesswork and start learning from customers

We’re firm believers that customer discovery interviews are the best way to learn why people buy.

We created our Clarity Call Cheatsheets to help you get the answers you need, fast. Learn how customers interviews can help you to take your marketing from “meh” to “f*ck yeah!” and see results in real dollars.

For just $129

Wanna learn more?

Checkout our Clarity Call Cheatsheets today

Mini Research Sprint

Are you doing the same thing over and over and expecting different results?

If your marketing feels stuck on repeat, the “gurus” don’t have the answers you need. Your customers do.

Each customer’s buying journey contains priceless intel that, when expertly extracted, can help you to perfect your messaging, discover untapped growth opportunities, and just generally market smarter.

You know customer interviews can yield powerful insights… but you just keep putting it off

There never seems to be enough time. Plus you’re not the kind of person who just “wings it.” If you’re going to invest in in-depth customer research, you wanna do it right.

Before you pick up the phone and embarrass yourself or annoy your customer, you need to be sure that you’re talking to the right people, asking the right questions, and know how to get answers that can actually help you move the needle.

Let us guide you through the Customer Discovery process

Our Done-With-You Mini Research Sprint is perfect for people who want to hone their customer interview skills and learn how to get unbiased answers by working with a Pro before going solo.

How It Works

R

You’re paired with a Customer Discovery Pro who will guide you through the interview process step-by-step

R

Together, you and the Pro will interview three actual customers—the Pro will lead the first two interviews so you can see how it works firsthand and you’ll jump in to lead the third interview once you're feeling comfortable

R

After each interview, you and the Researcher will summarize key learnings and extract actionable insights that can guide your marketing (aka. Holy Sh*t Insights)

We’ll uncover juicy insights you can action right away

Our Customer Discovery Pros are also experienced Marketers. That means that we’ll bring fresh perspective and help you spot growth opportunities you may not see.

After just three interviews you’ll have juicy insights to action right away, a step-by-step process to use going forward if you feel stuck, and a badass new skill you can transfer to future team members.

You’ll feel confidence in your message and marketing plan because it’s backed by real customer insight (and not the hottest trend du jour).

Plus your customers will be hella impressed that you’re so committed to creating an awesome experience that you brought in the Pros.

Only 5 spots available each month

Our Mini Research Sprint is designed for a specific type of business. Apply today to see if you’re a fit.

Got questions? Read our FAQ or email us: kbo@customercamp.co

Starting at $1350

Ready to get started?

Complete our quick questionnaire to see if your business is a fit for our Done-With-You Mini Research Sprint.

Done-For-You Research

Get the specific answers needed to solve your most urgent business problems

Let our expert Market Researchers find the answers you need while you stay focused on the day-to-day. We use a combination of research methods to help you to overcome a specific business challenge.

Research Sprints

We can focus on one specific outcome or tackle a few challenges at once. Each project is customized to meet your needs.

Identify Your Best Customers

Stop chasing the wrong people. We’ll help you to figure out which customer segments to prioritize (and who to ignore)

Fix Your Message

Are you tired of being ignored? We’ll help you to use your customer’s own words to get more traffic and drive more sales.

Prioritize Marketing Efforts

When it comes to marketing, the options are endless. We’ll help you to better understand your customer’s buying journey so you know where to invest.

Stop Losing Customers

Every lost customer is a learning opportunity. Our researchers will investigate to figure out why people leave so you can fix it.

Starting at $8500

Ready to Learn More?

Complete our quick questionnaire to schedule a free 30-minute consultation. Once we understand your needs we’ll draft a proposal outlining our recommended approach.

Get closer than ever to your customer. Get so close that you can tell them what they need well before they realize it themselves.

– Steve Jobs, Apple

When you stop guessing, you’ll start growing

The answers you want won’t just magically reveal themselves—you’ve gotta dig in and find them.

Luckily, our expert researchers know exactly where to dig. Let us do the grunt work while you get the glory.

BECOME A MINDREADER

Wanna get inside your buyer’s head? Join our newsletter and get one customer psychology tip delivered straight to your inbox each week. It’s like a 2-min workout for your brain.

You're in. Giddy up! 🤠

Become the go-to customer EXPERT

Become the go-to customer EXPERT

Customer research is 🔥🔥🔥 If you can figure out what makes people tick, click and buy, you can make bank

We’re often asked if we offer a certification program teaching our in-depth research methods. The answer is… not yet. But we’re working on it.

Want first dibs when we launch our new certification program? Jump on the waitlist.

You're in. Giddy up 🤠

BECOME A MINDREADER

Wanna get inside your buyer’s head? Join our newsletter and get one buyer psychology tip delivered to your inbox each week. It’s like a 2-min workout for your brain.

You're in!

BECOME THE GO-TO CUSTOMER EXPERT

Customer research is 🔥 right now. If you can figure out what makes people tick, click and buy, you can make big $$$. We're working on a new research certification program. Want first dibs when we launch it? Hop on the waitlist.

You're in!